If for any reason you are unhappy with your purchase you have the right to return any products purchased from Downtide Caravans Accessory Shop. We will either exchange the product or issue a refund.
Please call 01263 768813 or email info@downtide.com to receive returns authorisation.
Please return the product in its original condition, packaging and tags intact, within 14 days from the day after you receive the goods to received a refund.
Unless products are faulty, we regret we cannot refund carriage on goods incorrectly ordered by you.
Please notify us about faulty goods as soon as possible so we can rectify the problem quickly for you. Telephone: 01263 768813.
Please cancel your order on the same day as ordering to avoid the inconvenience of returning your order. Telephone: 01263 768813.
The refund would be arranged within 7 days after we have received the goods, subject to inspection as to there suitability for resale.
Unless products are faulty, we regret we cannot refund carriage on goods incorrectly ordered by you.
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